Privacy Policy
Last Updated: June 19, 2025
At Peacock Care Homes, we are committed to protecting your privacy and ensuring secure communication, including through SMS messaging. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data and communications.
Information We Collect
Personal Information:
We may collect personal details such as your name, email address, phone number, and mailing address when you provide them through contact forms or other interactive features on our website.
Usage Data:
We may automatically collect data about how you interact with our website, including your IP address, browser type, device type, pages visited, and the time and date of your visit.
SMS Messaging Data:
When you opt in to receive SMS messages from Peacock Care Homes, we collect your mobile number, message content, message timestamps, and consent status. We maintain records of opt-in and opt-out requests to remain compliant with legal and carrier regulations.
How We Use Your Information
- Communication: We use your contact information to respond to your inquiries, provide service updates, and follow up on your requests.
- Analytics: Usage data helps us improve website performance and user experience.
- Marketing: With your explicit consent, we may send you promotional emails or SMS messages about our services, special offers, or updates. You can opt out at any time.
- SMS Messaging: We may use your mobile number to send important notifications or reminders. Message frequency varies by interaction. You can opt out at any time by replying “STOP.”
SMS Compliance and User Consent
- We only send SMS messages to individuals who have provided express written consent.
- All SMS messages include clear opt-out instructions (e.g., “Reply STOP to cancel”).
- We do not share, sell, or trade your mobile number or SMS consent with third parties.
- We do not send messages that include content prohibited by telecom carriers, such as those involving loans, adult content, gambling, or controlled substances.
- SMS data is stored and retained securely and only as long as necessary to fulfill communication purposes.
Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is entirely secure.
Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your browsing experience and collect analytics data. You may control cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before submitting any personal information.
Your Rights and Choices
You have the right to access, update, or delete your personal information at any time. You may also:
- Withdraw consent for SMS or email communications.
- Request a copy of the data we have collected about you.
- Update your communication preferences.
To exercise these rights, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy as needed to reflect changes in our practices, services, or regulatory obligations. Updates will be effective as of the “Last Updated” date listed above.
Contact Us
Peacock Care Homes LLC
Email: contact@peacockcarehomes.net
Phone: (970) 549-2528
